Client Challenges

  • Higher IT infrastructure spends with reduced budgets
  • Lack of transparency in infrastructure managed services
  • Service management integration within a multi- sourced IT environment
  • Inability to effectively respond to the changing infrastructure environment
  • Latency in information access and reduced reliability and scalability due to multiple locations across the globe

Business Values

  • Predictable and standardized processes
  • On-demand environment solutions to meet the dynamic business needs
  • Transparent infrastructure solutions that reduce your total cost of ownership (TCO) with various tools and automation frameworks
  • Multi-sourced environment expertise to manage suppliers by assuring SLAs
  • Singular accountability for business performance with an Integrated Service Delivery Model (ISDM)
  • Enterprise-wide transformation framework that helps you achieve the "to-be" state from an "as-is" state
  • Continual improvement and innovation frameworks that leverage Service Improvement Plans (SIPs) and Lean Six Sigma

Transformation Solutions

With emerging trends and technologies such as cloud computing and an on-demand IT environment, organizations seek consolidation, standardization and rationalization. Our transformation offerings and solutions transform your IT environment from the current "as-is" state to the target "to-be" state leveraging an analytics -led transformation framework. These solutions provide elasticity and optimize costs toward an efficient and reliable IT infrastructure.

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